Dear clients,
It appears we suffered an incident that began at approximately midnight on Thursday and continued during the early morning hours of Friday. The incident involved loss of connectivity between our cloud storage system/provider nodes. This led to failure of several storage supervisor daemons in the cloud and redundant storage nodes being out of sync. We undertook immediate action to relaunch the nodes and rebuild storage capacity. This resulted in some overloading I’d the virtual machines. We have no evidence of an intrusion or that any data was taken. We continue our investigations and will keep you informed. We sincerely apologize for any inconvenience this caused.
