These Terms of Service (“These Terms”) are a legal agreement between you and StablePoint LTD (“We”, “us”, “LuxHosting”) and govern the LuxHosting’s Refer-a-Friend program (“Referral Program” or “this Program”). These Terms are valid in addition to the existing terms and notices of LuxHosting, including but not limited to, Terms and Conditions, Privacy Policy and Acceptable Usage Policy. By participating in our Referral Program, you agree to the terms outlined below.
The LuxHosting Referral Program gives you the opportunity to earn a 25% commission of the total purchase amount on eligible products (defined below), for each new customer that originates from your referral link. By participating in our Referral Program you agree to be bound by these Terms.
Commissions through this program cannot be combined with any other referral or affiliate programs offered by LuxHosting.
How to participate in the Referral Program
Any customer can participate in the Referral Program by:
- Sign in to your LuxHosting account.
- In the top menu navigation bar, click on ‘My Account’.
- On the left sidebar, click on ‘Affiliate Program’.
- If you have not joined yet, click on the ‘Opt-in’ button to join the Referral Program.
- Finally, generate a unique referral link by clicking on the ‘Create new link’ button.
Once you have generated your first link you will be able to copy & share that with your network & audience. You have the right to generate multiple links which can redirect to any page on our website. Only links generated through this process will be considered as qualifying links.
Eligible Products & Services
The following products and services qualify as eligible products and services under these Terms:
- Shared Hosting Packages
- Reseller Hosting Packages
- VPS Servers
- Dedicated Servers
Products not eligible for a commission include, but are not limited to, domain names, email packages, licenses, and any add-ons.
After you have shared your link, we will automatically track and generate a commission for any new customer sales originating from your link, provided they have purchased an eligible product.
Commissions for eligible products are held in a pending state for 45 days for refunds, chargebacks, and fraud reasons. After 45 days the commission will be reviewed and if the customer remains active, the commission becomes eligible for a payout as specified below.
Commission payout terms
You can request your commission balance to be paid out via account credit, PayPal, or Wire/Bank transfer; by submitting a ticket to the ‘Affiliate’ department provided that you meet the minimum balance requirement for that payment method as the following:
- Account Credit: No minimum requirement
- PayPal: $100+ in approved commissions
- Wire/Bank Transfer: $200+ in approved commissions
In case you choose the Account Credit, the commission balance will stay valid indefinitely. In the event you do not meet the minimum payout requirements for PayPal and/or Wire/Bank Transfer, the commission balance will remain on your account until the minimum threshold has been met.
Payouts are performed between the 1st - 5th of each month. If you request your payout after this date range, it will be scheduled for the next round of payouts (between the 1st and 5th of the following month). Due to different processing timelines among financial institutions in different countries, the actual release of funds and/or your receipt of the commission balance might take several days. However, once your ticket is received and confirmed by us, unless we could not realize the transaction for reasons not attributable to us, your commission balance is punctually, during the payout period of each month as elaborated in this paragraph, paid out.
Note, depending on the policies of your bank, a bank transfer may incur additional fees and exchange rate differences which are outside of our control. The burden of this risk is solely upon you, and we do not bear any responsibility in relation to this risk. However, to mitigate this risk, we recommend using PayPal.
Referral Program Restrictions
Commission payouts are bound to the restrictions of this section. In case any sale of eligible products and services through the qualifying link falls under any of the following prohibitions, there will be no commission recognized under the Referral Program:
- We have a zero-tolerance policy against spam. It is prohibited to partake in any form of spamming with your affiliate link. The forbidden acts include, but not limited to, mass emailing, texting, or otherwise messaging people you do not know.
- It is prohibited to utilize automated systems/bots through any channel to distribute, post, or otherwise share your referral link.
- It is prohibited to use any type of PPC (Pay Per Click) advertising channels, such as Google, Facebook, Bing, or others.
- It is prohibited to place your link in an iFrame in an attempt to mislead users.
- It is prohibited to participate in any form of cookie stuffing.
- It is prohibited to share your link on any traffic exchange sites, or other affiliate networks.
- It is prohibited to mislead users by giving the impression of your referral link being an official & direct promotion.
- It is prohibited to share your referral link on any coupon/discount, or other similar websites.
Reserved Rights
LuxHosting reserves the right to change, end, or pause in whole or in part, any Referral Program, as well as any referrer/inviter's or referee/invitee's ability to participate in any referral program or receive rewards at any time for any reason, including suspected fraud (including by either the referrer and/or referee/invitee), abuse, or any violation of these Terms.
At our sole discretion, we reserve the right to decline commissions in the event of any of the following reasons:
- We are unable to collect funds from the referred customer.
- The order is suspected of being fraudulent.
- The client came from another referrer, that is not you, first
- The commission was generated improperly for any reason, as determined by us.
Limitation of Liability
We provide the Referral Program “as is” without any express or implied warranties or any kind of guarantees, examples of which include duration, content, promised gains and/or features of this Program.
In no event will we be liable to you or any third party for any indirect, special, incidental, consequential, exemplary, or punitive damages, including but not limited to damages for lost data, lost profits, lost business, loss of opportunity, or costs of procurement of substitute goods or services, however caused and under any theory of liability, and whether or not we knew or should have known about the possibility of such damage.
Where to contact
In the event you have any questions related to our Referral Program and/or the policies referenced in this document, please contact our dedicated affiliate team by emailing [email protected].
Other
For those matters not specified herein, LuxHosting General Terms and Conditions apply: https://luxhosting.com/terms-of-service.