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macOS: Apple Mail

This article will assist you with setting up Apple Mail on OS X 10.11 (El Capitan) and macOS 10.12 (Sierra) with your Hosted Exchange mailbox.

  1. Launch System Preferences by clicking on the Apple icon on the top left of your screen, and then selecting System Preferences

    Alternatively, you can press Command (⌘) + Space Bar; then type “System Preferences” in the Spotlight search and press enter to launch the System Preferences application

  2. Mac Mail Hosted Exchange Step 1

  3. Within System Preferences, click Internet Accounts.
  4. Mac Mail Hosted Exchange Step 2

  5. Select Exchange
  6. Mac Mail Hosted Exchange Step 3

  7. The pop up dialog will require the following:

    Name:: Enter your first and last name
    Email Address: [email protected]
    Password:: Enter your mailbox password

  8. Mac Mail Hosted Exchange Step 4

  9. Select Continue
  10. If Internal URL and External URL appears, enter in both Internal URL and External URL. Then click Continue.

    Otherwise, continue to the next step.

  11. Mac Mail Hosted Exchange Step 5

  12. Select the apps you would like to sync with Exchange.
  13. Mac Mail Hosted Exchange Step 6

  14. Select Done
  15. Finally, launch Mail. Your email should begin downloading shortly. Please wait 15 minutes for mail to download before troubleshooting any issues.