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iOS: iPhone (Mail app)

This article will assist you in setting up your iPhone with your Hosted Exchange mailbox. This article assumes that you have iOS 13 installed. If you have an older version, the screenshots below may not align exactly. We recommend running the latest version of iOS. This will ensure your phone has the latest features and security patches.


    1. On the home screen, tap the Settings icon.
    2. Within Settings, scroll down and tap Accounts and Passwords
iOS Step 1


    1. Tap Add Account
iOS Step 2


    1. Tap Microsoft Exchange
iOS Step 3


    1. Enter the following details:

      Email Address: [email protected]
      Description: Anything you’d like

    2. Tap Next
iOS Step 4


    1. Tap Configure Manually
iOS Step 5


    1. Enter the following details:

      Email Address: [email protected]
      Password: Your mailbox password

    2. Tap Next
iOS Step 6


    1. Enter the following server information:

      Email Address: [email protected]
      Domain: Leave blank
      Username: [email protected]
      Password: Your mailbox password

iOS Step 7


    1. Tap Next


    1. Select the services that you wish to synchronize and then tap Save
iOS Step 8


  1. Once saved, head over to the Mail app to access your email.

    Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting.